Last Updated: November 2025

This Refund & Cancellation Policy (“Policy”) applies to all vacation rental reservations and inquiries made through DreamBranson.com (“we,” “us,” or “our”). Because vacation rentals involve advance scheduling, cleaning arrangements, and dedicated guest preparation, specific cancellation terms apply to ensure fairness and clarity for all parties.

1. Booking Channels

Reservations for Dream Branson properties may be completed through:

• Airbnb

• VRBO

• Hostaway

• Manual invoice/payment agreements

Each platform may have its own cancellation rules. When you book through a third-party site, that platform’s cancellation policy prevails.

This policy applies primarily to direct bookings.

2. Standard Cancellation Policy (Direct Bookings)

Guests may cancel under the following terms:

a. 100% Refund

A full refund is available if the cancellation is made:

• 14 days or more before the scheduled check-in date.

b. 50% Refund

A 50% refund is available if the cancellation is made:

• 7–13 days before the scheduled check-in date.

c. No Refund

Cancellations made:

• Less than 7 days before check-in are non-refundable, and the full reservation amount will be retained.

3. Early Departure

No refunds are issued for unused nights after check-in, including early departures or no-shows.

4. Modifying a Reservation

Reservation changes (dates, number of guests, etc.) are subject to availability.

A modification may be treated as a cancellation + new booking depending on circumstances.

5. Cleaning & Damage Fees

Cleaning fees are refundable only if the reservation is canceled before check-in.

Damage deposits (if collected directly) will be refunded after the property passes inspection.

6. Weather & Travel Disruptions

Because weather and travel interruptions are beyond our control:

• Weather-related cancellations follow the standard policy.

• Severe weather: If the property becomes unsafe or inaccessible due to a declared emergency or mandatory evacuation, guests may be eligible for a full or partial refund, determined on a case-by-case basis.

• We strongly recommend purchasing travel insurance for added protection.

7. Extenuating Circumstances

At our discretion, we may provide a refund for special cases such as:

• Documented medical emergencies

• Family emergencies

• Government-issued travel restrictions

• Military deployment

Documentation may be required. Decisions are final.

8. Host Cancellations

If we must cancel a reservation for any reason (unexpected system outage, property issue, emergency):

• Guests will receive a 100% refund,

• And assistance in finding comparable accommodations may be offered when possible.

9. Payment Processing Fees

For direct bookings:

• Payment processor fees (e.g., Stripe/PayPal fees) may be non-refundable depending on provider policy.

  If fees cannot be reversed, the refund amount will be adjusted accordingly.

10. Contact Information

For cancellations, modifications, or refund requests, contact us at:

Dream Branson

Email: info@dreambranson.com

Please include your full name, reservation dates, and confirmation details.